A few months ago Celeste ordered my Rouge Circle Necklace and Rouge Pebble earrings. When she (very kindly) sent me a photo of her wearing them I had to ask if she would mind an interview. She said yes so here we go!
How did you find Bouton Rouge?
I knew I wanted a red necklace to go with a grey dress I was wearing for a Valentine’s Day-themed military ball. After I looked at a bunch of department stores and found nothing interesting, I decided to check Etsy, where I found Bouton Rouge.
I haven’t historically shopped on Etsy very often, but I was so pleased with my success in finding the perfect necklace at Bouton Rouge that I’ve since come back to Etsy frequently, mostly to look for little things like handmade thank you cards. I’ll most likely come back next time I need jewelry as well … there’s just something special about having something unique and handmade.
How do you feel about buying jewelry online? What do you look at to reassure yourself about the quality of the jewelry and reliability of the buyer?
The necklace I bought at Bouton Rouge was the first piece of jewelry I had ever bought online, but I think I was convinced by both the photos of the piece, as well as the general feel of the store. Unfortunately, when it comes to buying anything online, it usually takes something of a leap of faith. But honestly, i feel the same way about buying things *offline* too!
In this particular case you were shopping for an event. Can you explain what you were looking for and your search process?
I was looking for a red necklace for a Valentine’s Day-themed military ball. I literally spent hours online with my husband going through different websites (we live in a pretty rural area, and driving an hour and a half to the mall just didn’t seem worth it). He may be a soldier, but he has the best eye for fashion I’ve ever seen in a man (better than mine, in fact!). He really liked the red coral and sterling silver necklace we found at Bouton Rouge. It was so beautiful—handmade and unique, but not cheap or amateurish like some handmade jewelry you see. We looked at a ton of other necklaces after we found it, but we both kept coming back to that piece. It was perfect!
How was the buying experience for you? Ease, time to receive, communication etc.
The buying experience was great. When I told Chrystal I needed the item for a special occasion, she went out of her way to make it happen. I was extremely grateful for that, since it was the last “dress up” time I had with my husband before he left for a deployment to Afghanistan.
Would you buy jewelry online again?
Yes! Another happy customer!